SHIPPING & RETURNS

SHIPPING

Currently, we only ship within Canada using Canada Post.

All orders will be shipped within 3-5 business days of being placed.

Please note we are closed on weekends and holidays.

  • $15.99 - with tracking number

    • 5-10 Business Days*

​Shipping times depend on shipping conditions and stock availability.

 *Shipping times are estimates and are not guaranteed. 

 

Due to Covid-19 mailing processes could be delayed.

CURBSIDE COLLECTION

Once your order is ready, I will let you know and we can decide together when the best time for pick up is.

RETURNS & EXCHANGES
Hair Accessories, Hair Brushes, Combs, Nail Polishes, Nail Accessories, Hair Tools , Appliances, Makeup and Sale items are all FINAL SALE.

DAMAGED OR NOT-YOUR-ITEMS
If you receive a damaged or defective item, or a product you didn't actually order (yikes!) please contact us immediately within 48 hours of receiving your order at be.utybymarcy@gmail.com. Be sure to include a picture and we will make it right, asap! We will gladly cover the return shipping cost as well.

 

HAIR TOOLS AND ACCESSORIES

All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.

 

Hot Tools & Appliances are a FINAL SALE unless manufacturer defect. 

 

WARRANTIES

Any electrical appliance that has been abused or tampered with will void any warranty and is strictly enforced. All defective replacements/credits must be accompanied by proof of purchase. All defective replacement warranties are based on the original purchase date and require proof of purchase before replacement is considered.

 

CONTACT

If you have any questions, email: be.utybymarcy@gmail.com.